FAQ

What is included in each tour?

Each guest will be provided with the following: transportation to and from accommodations, a gourmet lunch, a backpack to carry your lunch and a few extra belongings that you may want to bring along, a poncho in case of rain, and hot and cold beverages.

What times are tours?

A full day begins at approximately 8:30am and we will generally have you back to your accommodation by 5:00pm. Half-day trips are more flexible and we will work with your schedule to make the day fit for you.

Should we book our tour in advance?

We require at least 12 hours notice so we are able to have everything prepared properly for your tour.

What form of payment is accepted?

Payment can be made via pay-pal or cash.

Is there a minimum number of guests you’ll take out?

There is a 2-person minimum requirement but we have many tours that have space for 1 guest to join, so please feel free to call.

Is there a minimum age to go out on a tour?

Guests must be at least 18 years old unless accompanied by an adult or a waiver has been signed indicating an underage guest may participate

Do you have a cancellation policy?

Cancellations made within 48 hours prior to tour departure will be charged full tour price. Rainforest Tours reserves the right to cancel tours due to inclement weather, insufficient bookings, or events beyond our control. In these events, full refunds or alternate dates will be offered.

Are you dog friendly?

We are! Depending on the tour, we can either bring dogs along, or we have paired up with Dog Adventures. Fully licensed, insured and affordable, Dog Adventures caters to all your pets needs. Let us know in advance if you would like to make arrangements for your dog(s).

May I leave valuables in the car?

We don’t suggest guests should bring valuables unless they are going to carry them in their bags on the trail.